Order Processing Time

All orders are processed within 1-2 business days. Orders placed after 12 PM EET will be processed the next business day. Please note that orders are not processed or shipped on weekends or Lithuanian public holidays.

Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping:
  
  • Lithuania: Delivery within up to 2 business days.
  • European Union (EU): Delivery within up to 6 business days.
  • Other Countries: Delivery within up to 10 business days. Please note that customs handling may extend delivery times.
• Express Shipping:
  • Delivery within 2-4 business days via either FedEx or DHL Express, depending on the destination and availability.

Shipping Costs

International Shipping

• We ship worldwide.
• Duties and Taxes (Delivered Duty Paid). All customs fees, import duties, and taxes are calculated and fully paid by the customer at checkout.
  
• Customs Processing. International orders may experience additional processing time due to customs clearance. We are not responsible for delays caused by customs procedures, local authorities, or other circumstances beyond our control.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can use this information to monitor the status of your shipment.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact our customer service team at info@inavatishop.com within 7 days of the expected delivery date.
• We will work with you to resolve the issue promptly.
• Please note that we do not include insurance in the basic shipping costs. If you would like to add insurance to the shipping of your item, please let us know in advance.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at info@inavatishop.com.